Our 50,000 sq ft facility handles millions of communications each month

Physical Security

Our secure premises are located in business parks with 24 hour security, CCTV, and regular patrols. Furthermore our own premises are monitored internally and remotely by CCTV cameras. To comply with our ISO27001 standard, we have employed a robust access control policy with employee access monitored and restricted using personalised key fobs. Furthermore, access to critical areas of the business are further locked down to key staff members.

Full colour printing

GDPR Compliance

GDPR Compliance is at the heart of everything we do. Every aspect of our business operations, systems and people has been reviewed in line with GDPR regulations. All staff have received GDPR compliance awareness training both in person and via regular online GDPR training modules. Daily awareness and vigilance are key to ensuring GDPR compliance and the entire team is committed to this.

High speed envelope insertion

ISO Accreditations

Mail Metrics have ISO 9001, ISO 27001, and ISO 14001 accreditations. The ISO 27001 accreditation in particular focuses on data management and security, thus underpins and supports our commitment to ensuring that your data remains secure and GDPR compliant. In addition All of our applications are regularly penetration tested via a 3rd party who use OWASP, OSSTMM, NIST methodologies which are supported by the many years of experience of the auditing team.

Fully integrated outsourced mail room services


All aspects of GDPR have been considered in the design and continuous development of our bespoke customer communication management software, Mail Metrics, including privacy by design, privacy by default, data portability, data erasure, data retention, and segregation of duties.

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